Guest blog: Pat Albright, HDI, Manager of Support Center Services
In a perfect world, we would never want for anything. The birds would wake us up with a beautiful song and a steaming cup of coffee would magically appear in our hands first thing every morning.
In a perfect world, our drive to the office would be sans traffic and the sun would always be behind us. At the office, we would have an endless budget and our support centers would always have the best support tools and enough people to answer the phone on the first ring every time.
In a perfect world, software applications would never produce error messages and hardware would never fail. And, in a perfect world, there would be no need for you and me.
Let’s be thankful for this imperfect world in which we can get a feeling of accomplishment and satisfaction out of making the not-so-perfect things as perfect as possible.
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