Guest Blog,
Craig Baxter, Global Brand Director
As I was reading Mitch Bryant’s blog entry last week, it struck me how powerful this practice of sharing our experience and knowledge is for all of us in a given interest group. Beyond giving us the opportunity to read about hot topics and what our peers are experiencing, it evokes professional growth and action toward improvement. How many of us picked up our copy of SupportWorld to read Scott Green’s article “The Green Service Desk” in response to Sophie Klossner’s blog post “It Isn’t Easy Being Green … Or Is It?” How many took advice from that article or Sophie’s blog and shared it with their organization to make a positive impact at their company?
Who went out and picked up a copy of The Inspiring Leader as a result of reading Phil Gerbyshak’s blog and is using it to drive higher performance within his or her department? Did Mitch’s blog related to disaster recovery prompt you to examine the state of your disaster recovery and business continuity plans?
Look at what is going on inside the HDI LinkedIn group. People are asking questions daily about real-world problems and getting real-world solutions from practitioners who have already confronted those problems. The strength of a community comes in part from willingness to share and interact. We all have valuable stories and advice. Take advantage of these wonderful social media tools to create the kind of discussion that benefits everyone. If you need help, put it out there. It’s amazing how many people want to assist and really know what to do. The value of our community will continue to grow as the quality of interaction within it grows.
